Shipping policy

Shipping & Delivery

Cheap Chommie delivers anywhere in South Africa, door to door, from our warehouse in Johannesburg.

Delivery costs

• Standard delivery: R125 – FREE on orders over R770
• Express delivery: R150

Shipping is calculated and shown at checkout before you pay. No surprises.

Delivery times

Orders are dispatched within 1–2 business days of payment clearing. Once dispatched:

• Gauteng: 1–3 business days
• Cape Town, Durban and other major centres: 2–4 business days
• Regional and outlying areas: 3–6 business days

Express orders placed before 12pm on a business day are prioritised for same-day dispatch. Delivery times are estimates and exclude weekends and public holidays.

Tracking

You'll get a tracking number by email and SMS as soon as your parcel is on its way. Someone needs to be available to sign for the delivery.

Questions?

Email noviqonlineops@gmail.com or WhatsApp +27 72 719 6098 (Mon–Sun, 8am–5pm) and we'll sort you out, Chommie.